Refund Policy

At Doscio, we are committed to providing high-quality online guides to our customers.
Your satisfaction is our priority. We offer a refund if you encounter technical issues preventing access to the guide, or if you find the material impossible to follow despite our support; simply contact us within 7 days of purchase for assistance or a refund. Our refund policy is detailed below.

Refund policy is updated as of 02/02/2026

Eligibility for Refund:
 

Refund Period:
Customers are eligible for a refund if the request is made within 7 days of the purchase date. After 7 days from the date of purchase, no refunds will be issued.
 

Proof of Purchase:
To initiate a refund, customers must provide valid proof of purchase. This could be a receipt, order confirmation email, or any other form of verification of the transaction.
 

Refund Process:
 

Initiation of Refund:
To request a refund, please contact our support team through the Contact Us (https://doscio.com/contact-us) page or email us at info.doscio@gmail.com with your proof of purchase and reason for the refund request.
 

Payment Platform Charges:
Please note that any refund will be processed after deducting the payment platform charges incurred during the initial transaction.
 

Processing Time:
Once your refund request is received and verified, the refund will be processed within 7-10 business days. You will receive an email confirmation once the refund has been initiated.
 

We appreciate your understanding and cooperation. If you have any questions or need further assistance, please do not hesitate to contact our support team.
 

Thank you for choosing Doscio.